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For general enquiries

If you have a question, start by checking if the answer is already in the FAQs.

If the answer is not in the FAQs, you can can contact us directly at the following email address: We will get back to you as soon as we can!

FreeStyle Libre - Technical problem

If you have a technical issue with the FreeStyle Libre, you can contact the Abbott customer service directly, or 0800804404.

Customer service calls can be taken and stored by Abbott on servers in the USA. By using this number, you accept the procedure.

Medical advice

For medical advice regarding the glucose sensor and your glucose curves ONLY, please contact:

English- and French-speaking physician

Dr. Jardena Puder

Senior Physician, Endocrinology, Diabetes and Metabolism Service

Please, use the following subject email title: [Food & You participant]

Contact form

If you prefer to send us a message from here, please use the form below.